Failed go-lives. Integrations pushing bad data. Reports no one trusts. If your ERP feels like a liability instead of an asset, you're not alone — and it's fixable.
They fail because the people implementing it don't understand your business. They've never counted inventory at 5 AM, reconciled freight charges that don't match, or explained to a warehouse team why their processes just changed overnight.
Your implementation partner promised the world and delivered a system that doesn't match how your business actually works. Now you're 6 months post-go-live and still fighting fires.
Your WMS, POS, eCommerce, or 3PL integration was "working" in testing. In production, orders duplicate, inventory drifts, and nobody knows which system is the source of truth.
Month-end close takes two weeks. Your financials don't reconcile. Leadership is making decisions on spreadsheets because the ERP reports don't tell the real story.
FidesOps specializes in the projects other consultants walk away from — the ones that require a team who's lived through the pain, not just read about it.
Your go-live didn't go as planned. Maybe it went live and broke. Maybe it never launched. We come in, assess the damage, and build a realistic plan to get your system stable and your team confident.
Complex integrations are where most NetSuite projects fall apart. We architect and build integrations that actually hold up in production — POS, WMS, eCommerce, EDI, and everything between.
If your team doesn't trust the numbers, the system isn't working. We build custom reporting and analytics solutions — from saved searches to advanced financial models — so leadership gets the truth, fast.
You need strategic IT leadership but aren't ready for a full-time hire. We provide CIO-level guidance — ERP roadmaps, vendor management, team structure, and technology strategy — without the overhead.
FidesOps isn't a team of consultants who watched a demo and got certified. We've led the migrations, written the integrations, trained the teams, and closed the books. We've walked warehouse floors at 1 AM and sat across from CFOs explaining why the numbers don't reconcile. Before that, our founder spent over a decade leading software development teams and building enterprise integrations across supply chain, logistics, and freight — from EDI and order management to complex multi-system architectures across multiple industries. That's the experience we bring to every engagement.
Our team combines NetSuite implementation depth with hands-on integration architecture across AWS, Azure, custom development, data warehouses, and automated integration pipelines — including EDI and supply chain-specific integrations — the kind of complex multi-system environments where a single missed transaction means a truck doesn't load and a customer doesn't get paid.
Bad implementations don't just cost money — they demoralize the people doing the work. Rebuilding their confidence until the system feels like an asset, not an obstacle, is part of the job.
Founded by a CIO, not a sales team — born from leading full ERP migrations, WMS, POS, and SuiteCommerce rollouts for mid-market distribution
Deep distribution & supply chain roots — logistics, freight forwarding, wholesale grocery, and complex multi-location operations
We build what others can't configure — SuiteScript, Python, SQL, AWS, Azure, integration architecture, and custom development for the toughest NetSuite challenges
Ready to talk about your NetSuite challenges? Reach out — no commitment, no sales pitch. Just an honest conversation about what's possible.
NetSuite Implementation, Rescue &
Operational Excellence for Mid-Market Companies
Fides: Latin for faith, trust, reliability.